Comments on: Lockinge day http://www.bertsblog.co.uk/horses/lockinge-day.html Betfair's Andrew Black on Horse Racing, Betting, Betfair and Random Musings Fri, 21 Nov 2008 15:00:10 +0000 http://wordpress.org/?v=2.1.3 By: Jon http://www.bertsblog.co.uk/horses/lockinge-day.html#comment-1003 Jon Sat, 17 May 2008 14:57:35 +0000 http://www.bertsblog.co.uk/horses/lockinge-day.html#comment-1003 Tom has a few out today, also like the look of Clifton dancer for a place at newbury. Good luck. Its been a bad month, Max didn't fire in the 1000 and Palace missed a penalty for a shot at the richest match in the football world!!!! Tom has a few out today, also like the look of Clifton dancer for a place at newbury. Good luck.

Its been a bad month, Max didn’t fire in the 1000 and Palace missed a penalty for a shot at the richest match in the football world!!!!

]]> By: TONY_THE_TIGER http://www.bertsblog.co.uk/horses/lockinge-day.html#comment-1004 TONY_THE_TIGER Sat, 17 May 2008 17:53:21 +0000 http://www.bertsblog.co.uk/horses/lockinge-day.html#comment-1004 PLEASE SORT OUT "YOUR" COMPANY, THERE HAS BEEN 4 PROBLEMS IN THE LAST WEEK. THANK YOU. PLEASE SORT OUT “YOUR” COMPANY, THERE HAS BEEN 4 PROBLEMS IN THE LAST WEEK. THANK YOU.

]]> By: Andy Fuller http://www.bertsblog.co.uk/horses/lockinge-day.html#comment-1005 Andy Fuller Sat, 17 May 2008 18:04:26 +0000 http://www.bertsblog.co.uk/horses/lockinge-day.html#comment-1005 Hi Andrew, I just wanted to register my complete disappointment with Betfair this week. I can accept that the site will experience an outage once in a while but 4 in a week???? The third which occured yesterday (Friday) lasted about 30seconds, which is obviously very short but when I spoke to a Betfair representative on the phone they acknowledged the outage and said it was being investigated and something would be put up on the forum, 24 hours on and nothing and I suspect nothing will be put up as few people were aware of it and they don't want to draw further attention to the problems this week. The current level of customer service is shocking and a disgrace to what was a great company. I am very grateful for Betfair but just think a major shake up is needed. Things are just going from bad to worse and it won't take much for you to start losing your competitive advantage and people start switching to Betdaq in their droves. The customer service or lack there of is what I think gets to people most, how can it take 30minutes to put something up to acknowledge a problem, Bet Angel managed it within 5 minutes with tonights outage. I think it is time you returned to Betfair Towers and got things in order! Andrew Fuller. Hi Andrew,

I just wanted to register my complete disappointment with Betfair this week. I can accept that the site will experience an outage once in a while but 4 in a week????

The third which occured yesterday (Friday) lasted about 30seconds, which is obviously very short but when I spoke to a Betfair representative on the phone they acknowledged the outage and said it was being investigated and something would be put up on the forum, 24 hours on and nothing and I suspect nothing will be put up as few people were aware of it and they don’t want to draw further attention to the problems this week.

The current level of customer service is shocking and a disgrace to what was a great company. I am very grateful for Betfair but just think a major shake up is needed. Things are just going from bad to worse and it won’t take much for you to start losing your competitive advantage and people start switching to Betdaq in their droves.

The customer service or lack there of is what I think gets to people most, how can it take 30minutes to put something up to acknowledge a problem, Bet Angel managed it within 5 minutes with tonights outage.

I think it is time you returned to Betfair Towers and got things in order!

Andrew Fuller.

]]> By: The Gambler. http://www.bertsblog.co.uk/horses/lockinge-day.html#comment-1006 The Gambler. Sun, 18 May 2008 05:08:48 +0000 http://www.bertsblog.co.uk/horses/lockinge-day.html#comment-1006 Bit unfair boys. Andrew is allowed to take a few months off. If there are problems at Betfair, the people working at Betfair should sort them out. I enjoy this blog, and it would be a shame if it just became a place where people moan. Bit unfair boys. Andrew is allowed to take a few months off.
If there are problems at Betfair, the people working at Betfair should sort them out.

I enjoy this blog, and it would be a shame if it just became a place where people moan.

]]> By: outlaw http://www.bertsblog.co.uk/horses/lockinge-day.html#comment-1007 outlaw Sun, 18 May 2008 10:40:41 +0000 http://www.bertsblog.co.uk/horses/lockinge-day.html#comment-1007 totally agree with the gambler totally agree with the gambler

]]> By: John http://www.bertsblog.co.uk/horses/lockinge-day.html#comment-1008 John Sun, 18 May 2008 13:22:48 +0000 http://www.bertsblog.co.uk/horses/lockinge-day.html#comment-1008 Great interesting blog, I have been reading it for a while now. I have found a website, that list's Free bets when you first join. <a href="http://www.free20bet.com" rel="nofollow">Free Bet When you Sign up £25.00 Free Bet:</a> www.free20bet.com Great interesting blog, I have been reading it for a while now. I have found a website, that list’s Free bets when you first join.
Free Bet When you Sign up £25.00 Free Bet:

www.free20bet.com

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